In this fast-paced world, who has time to be sick or injured? Citra Urgent Care combines modern technology and a patient-focused experience to help you feel better, fast!
TRULY TRANSPARENT® IS THE CORE OF THE CITRA PATIENT EXPERIENCE.
Let’s face it, healthcare is confusing! We have nothing to hide – Citra is strictly an urgent care that never charges you outrageous emergency room fees. Hospitals, ERs, doctor offices, and other urgent cares rarely disclose pricing upfront, often resulting in a surprise when you receive your bill. Uncertainty around wait times and visit length makes it hard to plan your day. Ambiguity around the type of provider you will see can lead to anxiety and second-guessing treatment plans. At Citra, we strive to reverse these trends by being Truly Transparent® – a clear and honest healthcare experience that puts your mind at ease.
WE VALUE YOUR TIME
Walk-ins are always welcome; however, Citra lets you reserve your spot online to give you the freedom to wait where you want. When you reserve your time online, we will send you a text to register online and to remind you when it’s time to start heading over to the clinic. Not only do you get to choose what time works best for you, but you can also wait comfortably where you choose, not in a waiting room. Our lobbies are equipped with large monitors to let you know where you are in line and about how long it will take to be seen. We believe in giving you as much information as possible to make your visit easy and comfortable.
HIGH-QUALITY MEDICAL CARE
All Citra Urgent Care facilities are equipped with the latest, state-of-the-art medical technology. Our in-house labs and digital x-ray machines can perform a wide array of testing, giving you fast results and putting you on the road to recovery quickly. Conveniently access your results and medical records through our patient portal.
Rest assured that you will receive high-quality healthcare at Citra, regardless of the type of provider you see the day of your visit. Our highly skilled team of licensed Nurse Practitioners and Physician Assistants are fully qualified to evaluate, diagnose and treat the same range of services traditionally performed by a physician. Our providers work under the close supervision of Citra’s Board-certified medical directors; emergency medicine physician Dr. Nick Karr and Dr. Rochelle Farley, D.O.
BILL DELIVERED TO YOUR DEVICE
Citra Urgent Care makes it simple and quick to pay your bill electronically. All the information is sent to you via email or text with an itemized list of charges. Conveniently pay your bill with one click from your mobile device or computer. This includes the ability to clearly access your account balance information and submit a secure credit card payment.