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Truly Transparent® Is the Core of the Citra Urgent Care Patient Experience

Urgent care doctor listening to patient heartbeatIn this fast-paced world, who has time to be sick or injured? Citra Urgent Care combines modern technology and a patient-focused experience to help you feel better, fast! Our network of fully equipped urgent care centers in the Dallas, Texas, metropolitan area caters to pediatric and adult patients who want easily accessible, convenient, and top-quality medical care on a walk-in basis. We invite you to experience the Citra Urgent Care difference yourself at one of our locations in:

  • North Dallas
  • Murphy
  • University Park
  • Fort Worth
  • Hurst

Let’s face it, healthcare is confusing! Thankfully for our patients, though, we have nothing to hide—Citra Urgent Care is strictly an urgent care center that never charges you outrageous emergency room fees. Hospitals, ERs, primary care offices, and other urgent care locations rarely disclose pricing upfront, often resulting in a surprise when you receive your bill. Uncertainty around wait times and visit length makes it hard to plan your day. Ambiguity around the type of provider you will see can lead to anxiety and second-guessing treatment plans. At Citra Urgent Care, we strive to reverse these trends by being Truly Transparent®—a clear and honest approach to healthcare that eliminates hassle and puts your mind at ease.

Our Urgent Care Professionals Value Your Time

Walk-in patients are always welcome; however, Citra Urgent Care lets you reserve your spot online to give you the freedom to wait where you want. When you reserve your time online, we will send you a text to register online and to remind you when it’s time to start heading over to the clinic. Not only do you get to choose what time works best for you, but you can also wait comfortably where you choose, not in a waiting room. Our lobbies are equipped with large monitors to let you know where you are in line and about how long it will take to be seen. We believe in giving you as much information as possible to make your visit easy and comfortable.

As the needs of our community change, so do our services at Citra Urgent Care. To make top-level immediate care more accessible than ever before, we now offer Virtual Visits! Our telemedicine services allow patients to consult with clinicians from the comfort and safety of home. Virtual Visits are ideal for patients with general health questions or routine conditions such as the common cold or a urinary tract infection. Check out our telemedicine page to learn more about Virtual Visits and how to schedule an online urgent care appointment.

High-Quality Immediate Medical Care

All Citra Urgent Care facilities in the DFW area are equipped with the latest, state-of-the-art medical technology. Our in-house labs and digital X-ray machines can perform a wide array of testing, giving you fast results and putting you on the road to recovery quickly.  Conveniently access your results and medical records through our patient portal.

Rest assured that you will receive high-quality healthcare at Citra Urgent Care, regardless of the type of provider you see the day of your visit. Our highly skilled team of licensed nurse practitioners and physician assistants are fully qualified to evaluate, diagnose, and treat the same range of services traditionally performed by a physician. Our providers work under the close supervision of Citra Urgent Care’s board-certified medical directors: emergency medicine physician Dr. Nick Karr and Dr. Rochelle Farley, D.O.

Urgent Care Bills Delivered Directly to Your Device

Citra Urgent Care makes it simple and quick to pay your bill electronically. All the information you need is sent to you via email or text with an itemized, easy-to-read list of charges. Conveniently pay your bill with one click from your mobile device or computer.  This includes the ability to clearly access your account balance information and submit a secure credit card payment.

As you can see, Citra Urgent Care is far from the average walk-in clinic. We encourage you to experience the difference for yourself the next time you or a loved one needs urgent care! Simply stop by one of our Dallas-area immediate care locations, or reserve a spot online to expedite your visit with us. We look forward to providing the Truly Transparent® urgent care experience you deserve!