Coronavirus (COVID-19) FAQ
Please refer to this page on a regular basis for updates as the situation with Coronavirus (COVID-19) is changing daily. We recommend visiting cdc.gov for the most up-to-date information.
IMPORTANT: All COVID-19 test samples are processed at an external commercial lab. Currently, patients should expect to receive results in 2-4 business days. We will call you with your results as soon as we get them. For more information about receiving your COVID-19 results, click here.
How much is COVID-19 infection testing? Am I covered?
Sinai Urgent Care is following the guidance from the Families First Coronavirus Response Act, which mandates that insurance companies must fully cover the cost of
COVID-19 testing and treatment for its customers. Therefore, Sinai is not collecting co-pays, co-insurance, or deductibles at the time of service for your COVID-19 today. PLEASE BE AWARE THAT YOUR INSURANCE COMPANY WILL DETERMINE YOUR PAYMENT RESPONSIBILITY, AND YOU MAY RECEIVE A BILL IF THEY DECIDE NOT TO PAY. We are also seeing uninsured patients, or those with Medicaid, with our prompt-pay price of $229. This covers the COVID-19 evaluation, testing, and all associated lab costs. We will continue to monitor the legislation as it evolves. For a list of in-network insurances, please click here.
Where can I get tested for COVID-19?
COVID-19 infection testing is available at all Sinai locations.
If you are experiencing the symptoms of a respiratory infection (fever, cough, shortness of breath), then we encourage you to schedule your visit to the Sinai location closest to you for a comprehensive evaluation by our experienced medical professionals. In addition to testing and treating you for the more common causes of respiratory infections such as the flu, we will also evaluate and test you for COVID-19.
Do I have to be showing symptoms to get a test?
No. Because it is possible to have COVID-19 and remain asymptomatic, we are currently extending the test to anyone who wishes to be screened.
Do I have to have a Doctor’s referral to be tested?
No, our qualified providers will be able to evaluate and test you at Sinai.
Do you offer COVID-19 antibody tests?
Yes, we offer antibody testing at all of our locations. To learn more about what the antibody test offers, please click here.
I am not comfortable leaving the house, is there any way I can talk to a provider online?
Yes! We are now offering Virtual Visits. You can schedule your Virtual Visit with us here, or go to our Virtual Visits page for more information.
Do I have to wait in the waiting room?
No. In an effort to help prevent the spread of coronavirus (COVID-19), we have closed our waiting rooms and introduced “CARE FROM YOUR CAR”, a simple car triage process to aid in preventing contact with infected patients. We kindly ask you to remain in your car and call us at the number provided on the front door. A Sinai Team member will come out to your car to personally coordinate your care. All patients will be asked to remain in their car, and out of the waiting room until it is time for their visit with a Sinai provider. Only the patient will be allowed to come into the clinic unless there is a minor involved.
Will I catch COVID-19 if I come into Sinai Urgent Care?
At Sinai Urgent Care we are taking extra precautions to protect our patients and staff. We have closed the waiting rooms and are regularly cleaning and disinfecting all patient areas.
If I do have COVID-19, how will it be treated?
In some infected patients, COVID-19 seems to cause an illness more severe than the flu. There are currently no treatments specific to COVID-19. However, there are several interventions possible for those with COVID-19, or any other respiratory infection, which can help reduce symptoms and complications. Sinai’s medical professionals will discuss appropriate options with you at the time of your visit.
If you have additional questions, then please don’t hesitate to schedule a virtual visit or call a Sinai clinic location near you.