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Coronavirus (COVID-19) FAQ

Please refer to this page on a regular basis for updates as the situation with Coronavirus (COVID-19) is changing daily.  We recommend visiting cdc.gov for the most up-to-date information.

CONCERNED YOU COULD HAVE COVID-19? Click here to schedule your appointment for COVID-19 testing.

How much is COVID-19 testing? Am I covered?

The Families First Coronavirus Response Act covers testing and treatment for insured patients. We are also seeing uninsured patients, or those with Medicaid, with our prompt-pay price of $229. This covers the COVID-19 evaluation, testing, and all associated lab costs. We will continue to monitor the legislation as it evolves.

Where can I get tested for COVID-19?

COVID-19 testing is NOW available at our Park Cities Location.

Sinai Urgent Care has converted the Park Cities location exclusively into a drive-thru COVID-19 testing facility. If you are experiencing the symptoms of a respiratory infection (fever, cough, shortness of breath), then we encourage you to schedule your visit to our Park Cities location for a comprehensive evaluation by our experienced medical professionals. In addition to testing and treating you for the more common causes of respiratory infections such as the flu, we will also evaluate and test you for COVID-19.

IMPORTANT: COVID-19 testing is BY APPOINTMENT ONLY. If you want to get tested for COVID-19 at Sinai, you MUST first schedule your test online. All COVID-19 test samples are processed at an external commercial lab. Due to the pandemic, lab results are abnormally delayed. Currently, patients should expect to receive results in 5-7 business days and in some cases it may be longer.

Do I have to wait in the waiting room?

No. In an effort to help prevent the spread of coronavirus (COVID-19), we have closed our waiting rooms and introduced “CARE FROM YOUR CAR”, a simple car triage process to aid in preventing contact with infected patients. We kindly ask you to remain in your car and call us at the number provided on the front door. A Sinai Team member will come out to your car to personally coordinate your care. All patients will be asked to remain in their car, and out of the waiting room until it is time for their visit with a Sinai provider. Only the patient will be allowed to come into the clinic unless there is a minor involved.

Will I catch COVID-19 if I come into Sinai Urgent Care?

At Sinai Urgent Care we are taking extra precautions to protect our patients and staff. Any suspected COVID-19 case is routed immediately to our dedicated COVID-19 testing facility, leaving the other clinics safe for regular visits. In addition, we implemented “CARE FROM YOU CAR”, closed the waiting rooms, and are regularly cleaning and disinfecting all patient areas.

Do I have COVID-19?

The COVID-19 virus causes an infection similar to other respiratory infections. Symptoms include fever, cough, and/or shortness of breath. The only way to know if you have COVID-19 is to get tested. The test is performed by a simple nose swab.

If I do have COVID-19, how will it be treated?

In some infected patients, COVID-19 seems to cause an illness more severe than the flu. There are currently no treatments specific to COVID-19. However, there are several interventions possible for those with COVID-19, or any other respiratory infection, which can help reduce symptoms and complications. Sinai’s medical professionals will discuss appropriate options with you at the time of your visit.

How is COVID-19 spreading?

The virus is thought to spread mainly from person-to-person between people who are in close contact with one another (within about 6 feet) through respiratory droplets produced when an infected person coughs or sneezes. Based on the World Health Organization’s analysis of individuals who have been infected with COVID-19, it appears to spread less efficiently than the seasonal flu/influenza.

If you have additional questions, then please don’t hesitate to call a Sinai clinic location near you.