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Antibody IgG Testing FAQ

Please refer to this page on a regular basis for updates as the situation with Coronavirus (COVID-19) is changing daily.  We recommend visiting for the most up-to-date information.

Click here to schedule your appointment for COVID-19 antibody testing at any of our locations.

IMPORTANT: We anticipate your test results will be available within 3-5 business days. However, with increased testing volume there may be a delay. We will call you with your results as soon as we get them. For more information about receiving your COVID-19 antibody test results, please click here.

First of all, what IS antibody IgG testing?
Antibody IgG testing is an FDA Emergency Use Authorized (EUA) test that checks a sample of a person’s blood to look for IgG antibodies to SARS-CoV-2, the virus that causes COVID-19. These antibodies are produced when someone has been infected, so a positive result from this test indicates that the person was previously infected with the virus.

When is the best time to take this test?
It usually takes at least 10 days after symptom onset for IgG detectable levels to be reached. This means if you take the test too soon after infection, the test will not be able to pick up on newly formed IgG antibodies and will give you a false negative.

How is this test performed?
We perform an IgG antibody test by doing a simple blood draw and sending it to a 3rd party lab. This process is far more reliable than the fingerstick tests that are available. It usually takes about 24-48 hours for results to come back.

If I have a positive IgG result from this test, does this mean I am immune to COVID-19?
The honest answer to this is we don’t know yet. The virus has not been around long enough to study, therefore there is not enough evidence to say that you are immune from the virus. Scientists are conducting research to answer those questions.  A positive IgG antibody test result does suggest that you were previously or currently infected with COVID-19.

Is this test covered by insurance?
Citra Urgent Care is following the guidance from the Families First Coronavirus Response Act, which mandates that insurance companies must fully cover the cost of COVID-19 testing and treatment for its customers. Therefore, Citra is not collecting co-pays, co-insurance, or deductibles at the time of service for your COVID-19 test today. PLEASE BE AWARE THAT YOUR INSURANCE COMPANY WILL DETERMINE YOUR PAYMENT RESPONSIBILITY, AND YOU MAY RECEIVE A BILL IF THEY DECIDE NOT TO PAY. We also have a prompt-pay price of $199 for our uninsured patients. For a list of in-network insurances, please click here.

How and when will I get my results?
All COVID-19 test samples are processed at an external commercial lab. Currently, patients should expect to receive results in 3-5 business days. We will call you with your results as soon as we get them. For more information about receiving your COVID-19 antibody test results, please click here.

Do I have to wait in the waiting room?
No. In an effort to help prevent the spread of coronavirus (COVID-19), we have closed our waiting rooms and introduced “CARE FROM YOUR CAR”, a simple car triage process to aid in preventing contact with infected patients. We kindly ask you to remain in your car and call us at the number provided on the front door. A Citra Team member will come out to your car to personally coordinate your care. All patients will be asked to remain in their car, and out of the waiting room until it is time for their visit with a Citra provider. Only the patient will be allowed to come into the clinic unless there is a minor involved.